1. Introduction
At Data Confiance, trust is the foundational principle of our business. As an enterprise technology solutions provider, system integrator, and managed service partner, we respect your privacy and are committed to safeguarding personal and organizational data in accordance with applicable data protection laws, including the Digital Personal Data Protection (DPDP) Act 2023, Information Technology Act, 2000, and global standards such as GDPR where applicable.
This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website (https://dataconfiance.com), utilize our sizing calculators, request assessments, interact with our AI assistance engines, or engage our enterprise technology services.
2. Information We Collect
We collect information that you voluntarily provide to us as well as data automatically gathered through your interactions with our digital platforms:
| Data Category | Types of Data Collected | Source / Method |
|---|---|---|
| Contact & Identification | Full Name, Corporate Email Address, Phone Number, Job Title, Organization Name, Postal Address. | Consultation forms, assessment sign-ups, whitepaper downloads, contact queries. |
| Technical Infrastructure Inputs | Workload sizing parameters, storage capacities, network bandwidth, server quantities, uptime targets. | Interactive sizing calculators, readiness audits, architectural scoping forms. |
| Technical & Telemetry Data | IP Address, browser type, operating system, referrer URL, device identifiers, session engagement logs. | Automated telemetry scripts, server logs, functional cookies. |
| Recruitment Data | Curriculum Vitae (CV), employment history, academic qualifications, cover letter. | Careers portal, job application submissions. |
Strict Principle: Data Confiance never sells, trades, or rents your personal or corporate data to third parties for commercial marketing purposes.
3. How We Use Information
We process collected data exclusively for legitimate enterprise purposes, including:
- Solution Architecture & Quotations: Generating accurate infrastructure proposals, bill-of-materials (BOM), and sizing assessments.
- Service Execution & Support: Fulfilling contracted IT deployments, cybersecurity audits, cloud migrations, and ongoing AMC lifecycle services.
- Portal Authentication & Governance: Managing authorized access to the participant portal, assessment results, and evidence document management.
- Communication: Responding to consultation inquiries, technical support tickets, and scheduling architecture review sessions.
- Platform Optimization: Analyzing usage telemetry to enhance system performance, security resilience, and user experience.
4. Sharing & Third-Party Disclosure
We only disclose your data under stringent confidentiality agreements in the following scenarios:
- OEM & Technology Alliance Partners: When requested by you to procure hardware, software licenses, or specialized warranty support from our principal OEM partners (e.g., Cisco, Honeywell, Sophos, Acronis, Fortinet).
- Trusted Subprocessors: Cloud hosting providers, CRM integrations (e.g., Zoho Bigin), and secure email gateways operating under strict Data Processing Agreements (DPAs).
- Legal & Regulatory Compliance: When compelled by valid legal processes, law enforcement agencies, or regulatory bodies under applicable jurisdiction.
5. Data Security & Storage Protocols
Data Confiance implements robust technical and organizational security controls designed to prevent unauthorized access, alteration, disclosure, or destruction:
- Encryption in Transit & at Rest: All digital communications utilize TLS 1.3 encryption, and sensitive databases are protected with AES-256 cryptographic standards.
- Access Governance: Role-Based Access Control (RBAC) and least-privilege principles are enforced for all administrative and internal portals.
- Audit Logging: All administrative activities, evidence verification operations, and system alterations are tracked in tamper-evident audit logs.
- Data Retention: We retain information only for as long as necessary to fulfill the operational purpose or meet legal and statutory archiving requirements.
7. Your Privacy Rights
Subject to applicable law, you have the right to:
- Access & Review: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate, incomplete, or outdated information.
- Erasure: Request deletion of your personal data when no longer required for legitimate business or statutory obligations.
- Withdraw Consent: Opt out of marketing newsletters or general email communications at any time via the unsubscribe mechanism.
8. Governance & Data Protection Officer
For inquiries regarding this Privacy Policy, exercising your data rights, or lodging a privacy concern, please contact our Data Governance & Compliance Office:
Data Protection & Governance Desk
Data Confiance Enterprise Solutions
709 ,The Iconic Corenthum Tower C 41, Block A ,Industrial Area, Sector 62, Noida, (U.P.) 201301, India
Email: info@dataconfiance.com / support@dataconfiance.com
Phone: +91-98107 84068