[INFOGRAPHIC] The Hidden Costs of Collaboration
How much do all those collaboration tools really cost? We teamed up with Spiceworks to survey IT decision makers in the US and Canada to learn more about how much businesses spend on their collaboration stacks and what really goes in to the total cost of ownership (TCO). Turns out, the hidden costs of too many tools can really add up.
TCO factors into the direct and indirect costs of a product and includes more than just what’s on the price tag. Factors like the time spent training and troubleshooting incompatibilities and any potential infrastructure improvements required to support a solution can all add up.
With the average collaboration stack consisting of three separate providers and four different solutions, IT decision makers are having to juggle multiple service and support contracts just to then troubleshoot a disjointed solution.